the mailbox is locked

Relinquishing job because the mailbox is locked

I was getting this error constantly when trying to move a mailbox from Exchange 2013 back to Exchange 2010. For the life of me I could not get to the bottom of it then I looked through the event logs and noticed this happening every time the mailbox tried to move as shown below.

(highlighted sections in red) – Which to me looked like there was search issues upon conferring with a colleague it was suggested that the outlook profile has a corrupt index and would need resetting. Easy enough:

fire up a cmd prompt and run outlook.exe /cleanfinders /cleanviews

Give it 5 minutes then try the move again and it went through successfully!

Event id 1012

MSexchange mailbox replication

The Microsoft Exchange Mailbox Replication service hit an unexpected failure.

Failure type:

InvalidCastExceptionException:

Unable to cast object of type ‘System.String’ to type ‘System.String[]’.

Stack trace:

at Microsoft.Mapi.PropValue.GetBytesToMarshal()

at Microsoft.Mapi.Restriction.ContentRestriction.GetBytesToMarshal()

at Microsoft.Mapi.Restriction.AndOrNotRestriction.GetBytesToMarshal()

at Microsoft.Mapi.Unmanaged.SafeExMapiContainerHandle.InternalSetSearchCriteria(Restriction lpRestriction, Byte[][] lpContainerList, Int32 ulSearchFlags)

at Microsoft.Mapi.MapiContainer.SetSearchCriteria(Restriction restriction, Byte[][] entryIds, SearchCriteriaFlags flags)

at Microsoft.Exchange.MailboxReplicationService.MapiDestinationFolder.Microsoft.Exchange.MailboxReplicationService.IDestinationFolder.SetSearchCriteria(RestrictionData restriction, Byte[][] entryIds, SearchCriteriaFlags flags)

at Microsoft.Exchange.MailboxReplicationService.DestinationFolderWrapper.<>c__DisplayClass28.<Microsoft.Exchange.MailboxReplicationService.IDestinationFolder.SetSearchCriteria>b__27()

at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(Action operation)

at Microsoft.Exchange.MailboxReplicationService.DestinationFolderWrapper.Microsoft.Exchange.MailboxReplicationService.IDestinationFolder.SetSearchCriteria(RestrictionData restriction, Byte[][] entryIds, SearchCriteriaFlags flags)

at Microsoft.Exchange.MailboxReplicationService.CommonUtils.ProcessKnownExceptions(Action actionDelegate, FailureDelegate failureDelegate)

at Microsoft.Exchange.MailboxReplicationService.MailboxCopierBase.CopyFolderProperties(FolderRecWrapper folderRec, ISourceFolder sourceFolder, IDestinationFolder destFolder, FolderRecDataFlags dataToCopy, Boolean& isContentAvailable)

at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.<>c__DisplayClass2d.<>c__DisplayClass31.<CreateFolderHierarchy>b__2a()

at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(Action operation)

at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.<>c__DisplayClass2d.<CreateFolderHierarchy>b__29(FolderRecWrapper folderRec, EnumFolderContext context)

at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumSingleFolder(FolderRecWrapper folderRec, EnumFolderContext ctx, EnumFolderCallback callback, EnumHierarchyFlags flags)

at Microsoft.Exchange.MailboxReplicationService.FolderMap.EnumerateSubtree(EnumHierarchyFlags flags, FolderRecWrapper root, EnumFolderCallback callback)

at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.CreateFolderHierarchy(Object[] wiParams)

at Microsoft.Exchange.MailboxReplicationService.CommonUtils.ProcessKnownExceptions(Action actionDelegate, FailureDelegate failureDelegate)

at Microsoft.Exchange.MailboxReplicationService.WorkItem.Run()Failure context:

——–

Operation: IDestinationFolder.SetSearchCriteria

OperationSide: Target

Primary (xxxxxxx)

Restriction: Restriction: AND[count:2, PROPERTY[ptag:0x360003(Sensitivity), NotEqual, val:[Tag:0x360003(Sensitivity), Value:2(int)]]; OR[count:16, CONTENT[ptag:0x8002001f(NamedProp), SubString, IgnoreCase, val:[Tag:0x8137001f(NamedProp), Value:”naick”(string)]]; CONTENT[ptag:0x8013001f(NamedProp), SubString, IgnoreCase, val:[Tag:0x8138001f(NamedProp), Value:”naick”(string)]]; CONTENT[ptag:0xe02001f(DisplayBcc), SubString, IgnoreCase, val:[Tag:0xe02001f(DisplayBcc), Value:”naick”(string)]]; CONTENT[ptag:0xe03001f(DisplayCc), SubString, IgnoreCase, val:[Tag:0xe03001f(DisplayCc), Value:”naick”(string)]]; CONTENT[ptag:0xe04001f(DisplayTo), SubString, IgnoreCase, val:[Tag:0xe04001f(DisplayTo), Value:”naick”(string)]]; CONTENT[ptag:0xc1f001f(SenderEmailAddress), SubString, IgnoreCase, val:[Tag:0xc1f001f(SenderEmailAddress), Value:”naick”(string)]]; CONTENT[ptag:0xc1a001f(SenderName), SubString, IgnoreCase, val:[Tag:0xc1a001f(SenderName), Value:”naick”(string)]]; CONTENT[ptag:0x65001f(SentRepresentingEmailAddress), SubString, IgnoreCase, val:[Tag:0x65001f(SentRepresentingEmailAddress), Value:”naick”(string)]]; CONTENT[ptag:0x42001f(SentRepresentingName), SubString, IgnoreCase, val:[Tag:0x42001f(SentRepresentingName), Value:”naick”(string)]]; CONTENT[ptag:0x8004001f(NamedProp), SubString, IgnoreCase, val:[Tag:0x807d001f(NamedProp), Value:”naick”(string)]]; CONTENT[ptag:0x3703001f(AttachExtension), SubString, IgnoreCase, val:[Tag:0x3703001f(AttachExtension), Value:”naick”(string)]]; CONTENT[ptag:0x3707001f(AttachLongFileName), SubString, IgnoreCase, val:[Tag:0x3707001f(AttachLongFileName), Value:”naick”(string)]]; CONTENT[ptag:0xea5001f, SubString, IgnoreCase, val:[Tag:0xea5001f, Value:”naick”(string)]]; CONTENT[ptag:0x8003101f(NamedProp), SubString, IgnoreCase (mv), val:[Tag:0x8002101f(NamedProp), Value:”naick”(string)]]; CONTENT[ptag:0x1000001f(Body), SubString, IgnoreCase, val:[Tag:0x1000001f(Body), Value:”naick”(string)]]; CONTENT[ptag:0x37001f(Subject), SubString, IgnoreCase, val:[Tag:0x37001f(Subject), Value:”naick”(string)]]]]

EntryIDs: [count:1, [len=46, data=00000000BDDED84A13037743AF12A0FBB395C0D9010093A0DC80C8953B4B88DB2726AE921E26004DDB4EC4E80000]]

Flags: Restart, NonContentIndexed, FailOnForeignEID

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the mailbox is locked

Relinquishing job because the mailbox is locked